Introduction to Novo Solutions

Welcome to Novo Solutions

The articles below have been updated to provide you with quick access to meaningful, version specific documentation about our software.The content is based on our current release version which is 5.2.  If you are on an older version of the software, some of the documentation may not address your search for answers due to feature enhancements and functionality changes.            

Please make us aware of any errors in the documentation that you find. Also, we really appreciate your feedback when you take the time to rate or Vote for articles that are helpful (or not helpful) to you.


Usage Guides


In an effort to provide you with the necessary knowledge to be successful with our software, we have created a video library. This library consists of a series of short videos explaining a wide array of topics, associated with our software. Also, if you have a topic you would like to see a video of, please let us know.

Contact NovoTech Customer Support


If you don't find what you need, please let us know. You can contact us using the information below. We are happy to help in any way we can.
Yours truly,
Customer Support

USA & Canada (Toll free)


Local (USA)


Local (London)

020 7669 4008




Web Site

Sub Articles
Software License
Master Subscription Services Agreement (Hosted)
Submitting Tickets to the NOVOTECH Customer Support Center
Service Catalog
How to Obtain and Apply a Novo Software License