5.00.04 Release Notes
Enhancements
Version 5.00.04 contains the following enhancement:
- We've added 'Add Note' and 'Edit' buttons to the Request and Asset view windows; and we've added an 'Add Note' button to the End User Request view window.
Fixes
Below are bugs and incidents that are resolved with version 5.00.04:
| Affected Feature | Issue |
| Forms/Templates | Fixed an issue where Asset Templates could not be created when Request Management was not licensed |
| Rules | Fixed an issue where 'Modified' rules were not working |
| HD/KB Integration | Fixed an issue where no request content was saved when 'Create Article' was pressed on the Edit Request window |
| KB-Article Mgmt | Fixed an issue where non Super Admins could access Article Update Tool; but could not save settings |
| KB-Rules | Fixed an issue where the 'Update Content Type To' action was missing in Knowledge Base Custom Rules |
| KB-Rules | Fixed an issue where 'Categories' were not present as a condition in Knowledge Base Custom Rules |
Known Issues
The fixes for the following issues are expected in version 5.00.05:
| Affected Feature | Issue |
| HD-Search | Requests search results are improperly formatted when a when a result set includes an attachment |
| | ScheduledJobs.Status hangs on 'Inprogress' when an unusually large email is processed |
| Novo Scheduler Service | Email Service Log Error: 'Object reference not set to an instance of an object' when no Email Account is defined in Incoming Email Settings |
| Subscriptions | Subscribe to an Article dialog box is blank when the subscriber is anonymous |
| HD/KB Integration | Non Super Admins cannot see anything but Public/Enabled articles when attempting to relate articles from a request |
Other
Note that there is no Label for "Microsoft Exchange 2013" when creating a Novo Mail Service email account; however selecting 'Microsoft Exchange (2007, 2010)' will work for Exchange 2013.