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Introduction to Novo Solutions
Upgrade Guides
Novo Documentation Library
Usage Guides
All About Searches
Software Admin's Guide
Asset Management Guide
Knowledge Management Guide
Request Management Guide
Using WorkFlows
WF Config Guide
Creating Workflows
Ticket WorkFlows
Article WorkFlows
Creating Tasks
Creating Workflow Statuses
Editing Workflows & Tasks
Assigning Workflows
Interacting with Workflows via Email
Using the Report Writer
Frequently Asked Questions (FAQs)
Video Library
Issues
Release Notes
Creating Request & Article Workflows
Sub Articles
Help Desk Ticket WorkFlows
Article WorkFlows
Creating Tasks