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Managing Your Article Subscriptions

Purpose: To explain how public users can manage their subscriptions.
 
Prerequisites: Enable Subscriptions for Public Contacts Admin->Setup->Settings: Knowledge Base
 
Steps:
  1. Click My Profile->Subscriptions


  2. Find and subscribe to articles

  3. Subscribe to articles and sub articles through a search
  4. Manage Notification Types

    • Instant Email Notification
    • Daily Email Notification
    • Weekly Email Notification