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Introduction to Novo Solutions
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All About Searches
Software Admin's Guide
Asset Management Guide
Knowledge Management Guide
Knowledge Base Administrator's Guide
KB Config Guide
Knowledge Base Management
Knowledge Base WorkFlows
Custom Rules (KB)
Creating Article Templates
All About Searches
Automatic and Manual Novo Emails
Knowledge Base Author's Guide
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Request Management Guide
Using WorkFlows
Using the Report Writer
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Search Log

The Search Log shows all the searches that have been made against the Knowledge Base, by whom, from where and when. This log can be used to identify who is using the search system the most and what users are looking for.

Careful monitoring of this log will help guide the creation of new content for the system.


Sub Articles
How to Enable the Search Log
Using the Search Log