Examples of Basic Search Syntax
| Knowledge Base | - If "Any of the words entered" is selected in the Default Basic Search Action of Admin->Settings->Search Settings, this will find articles containing either word: knowledge or base, or any capitalized variant.
- If "All of the words entered" are selected in the Default Basic Search Action of Admin->Settings->Search Settings, this will find only articles containing both words.
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| knowledge base | This will find articles that have both words adjacent to each other as shown. Placing quotation marks " " around any series of words will search for articles that contain the exact phrase or string. |
| know* | Use an asterisk * when you are not sure how a word is spelled, or to find variations of the word. (that is: Try "know*" to find "knows", "knowledge", or "knowledgeable"). |
| knowledge bas* | Finds articles containing a string with the word knowledge that is adjacent to any word starting with bas. |
| +knowledge +base | Finds only articles containing both words. Ensure that no space exists between the plus sign +and the word. |
| +knowledge base -group | Finds articles containing the knowledge base phrase, but no group word. |
| +bas* | Finds articles containing any word starting with bas (four symbols overall). Substitute an asterisk * can for any character or digit. Use an asterisk * when you are not sure how a word is spelled, or to find word variations (that is: Try bas* to find base, based or basketball). Use an asterisk * at the end, or in the middle of words. |
| +knowledge +bas* | Finds articles containing knowledge and any word starting with bas. |