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Introduction to Novo Solutions
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Novo Documentation Library
Usage Guides
All About Searches
Software Admin's Guide
Asset Management Guide
Knowledge Management Guide
Knowledge Base Administrator's Guide
Knowledge Base Author's Guide
Customer's Guide (End User)
Request Management Guide
Using WorkFlows
Using the Report Writer
Frequently Asked Questions (FAQs)
Video Library
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All About Articles

The articles found in this section address the various topics involved in creating new articles or editing existing articles.  Topics cover setting up articles, adding and editing articles, using article options, features and more. 

 
Note: In version 5.0 we've replaced the Cute Editor with the more streamlined and user friendly Telerik RadEditor.

This section also provides information about the Knowledge Base features, functions and tools used to help you build your own Knowledge Base.


Sub Articles
Creating Knowledge Base Content
Article Settings
Using the Article Options Bar
Using the Email Articles Feature
Using the Print Feature
Using the Article Subscription Features
Managing Your Subscriptions