Release Notes 4.50.05
Enhancements
Version 4.50.05 contains 2 enhancements:
- Added a button to add notes from Ticket View link (caseview.asp) on the public Tickets interface.
- Added the ability to Re-assign a Contact to another Account from the Edit Contact interface (editcustomer.asp).
Fixes
Below are bugs and incidents that are resolved with version 4.50.05. In some cases, the Problem/Issue text has been edited to be more descriptive of the fix.
| Ticket Number | Problem/Issue | Product |
| 4744 | User can not reassign assets to another owner | Asset Management |
| 4840 | There is no abilty to mark Asset Notes as internal and notes logged by system are external too | Asset Management |
| 3929 | When there are many User Defined Fields, they are no longer disabled by default on the Manage Tickets queue. | Help Desk |
| 4781 | Contact Profile Default Template does not correctly set the template | Help Desk |
| 4799 | User without Delete all Tickets in the Group permission can still delete tickets when deleting contacts | Help Desk |
| 4939 | Default role not applied when adding a flat contact | Core: Accounts/Contacts |
| 4974 | Updating First Name or Last Name field on the ADMapper.aspx page enters NULL values in the Contact AD Maps | Core: Active Directory |
| 4975 | DEF2: OU error message rewrite needed | Core: Active Directory |
Known Issues
The fixes for the following issues are expected in version 4.50.06.
- Contacts appear multiple times in Account reports once for each value selected in a account multi select udf.
- Active Directory (integrated authentication) user periodically receives Session Expired and is logged out
- Content Types do not appear in KB rules without HD
- Group users do not see group associated articles under certain conditions
- Custom Rules don't send emails from Knowledge Base rules where User is not a Super Admin