Novo Software 4.41.00 Release Notes
Enhancements
Version 4.41.00 contains three enhancements:
- Help Desk Custom Rule Enhancements
- Improved Custom Rule interface for the Added by and Modified by events introduced in version 4.40.09
- Centralized Style Management
- Style sheets have been merged to allow style management from a single location
- If your organization uses Custom Styles, your site may be affected by this change. Click here for information.
Fixes
Below are bugs and incidents that are resolved with version 4.40.09. In some cases, the Problem/Issue text has been edited to be more descriptive of the fix.
Fixed Defects
| 3508 | Help Desk Custom Rules that run on Add events are not triggered by tickets added by contacts/end users. | Help Desk |
| 3515 | Print View on a report uses incorrect style for edit link and view link fields | Core - Report Writer |
| 3522 | "Culture 'nl' is a neutral culture" message appears when running reports | Core - Report Writer |
| 3423 | .NET login presented at article editor if no other .NET pages have been accessed (ASP Session type=1) | |
| 3251 | Set the internal check-box to checked (yes) by default | Help Desk |
| 3190 | Duplicate Licenses in PC Inventory | |
| 3404 | Workflow tasks cannot be edited when all workflow rights are granted | Help Desk |
| 3181 | Minimizing Contacts list under Accounts | |
| 3428 | All notification emails are issued immediately when a workflow is initiated | |
| 3254 | Exactly one row has NOT been established in the Novo_Core_ViewmetaData table for UdfDefId_... | Knowledge Base |
Known Issues
.In version 4.41, all style sheets have been merged to provide one central location for the editing of styles. Organizations implementing custom styles in the Novo Solutions software mayl experience inconsistent styles directly after they complete the upgrade to version 4.41. A script is provided to assist in merging of custom style sheets. Please click here for more information.