PC Inventory Configuration Guide
PC Inventory allows you to establish an inventory of both the hardware and software for all computers connected to your network. An admin is then able to establish a baseline for the inventory to be able to make future comparisons. The following information is stored in PC Inventory:
- Refresh PC Inventory
- Use this link to update the computer and software lists.
- Any updated information will be imported at this time.
- Refresh PC Inventory with Asset
- Use this link to update the computer and software lists.
- PCs will be imported/refreshed into the Asset Manager.
- This allows for an easy way to input assets into the system so they can be related to other areas of Novo.
- List Computers
- This link shows an alphabetical list of computers that have been inventoried and synchronized.
- You can view the Current or Baseline Inventory as explained above.
- Software
- This link shows all of the software (from Add/Remove Programs) on all of the PCs on your network (that have been inventoried and synchronized).
- The View icon shows the computers upon which particular software is installed.
- Establish Baseline
- Use this link to copy all of your PC Software and Hardware inventory to the Baseline (if you wish to keep a baseline).
- Baseline inventory can be used as a comparison against the Current inventory. .
As an example, consider that you establish a Baseline after your first inventory. If you inventory your PCs once per month/quarter, but a problem occurs with a PC, you are able to compare the Current inventory to your Baseline to see if there are any discrepancies (i.e. a user installing some unknown software) Troubleshooting Tips: - If the List Computers link does not show any computers after clicking the Refresh PC Software/Hardware Inventory link then one of the following could be the cause:
- The folder permissions are not set appropriately on the novo"pc_inventory folder and its sub-folders
- There are no .xml files in the novo"pc_inventory folder
- This could be caused by the pcinvent.bat not being run in the network login script or
- The share name is not referenced appropriately or the share permissions are not correct
- The PC Inventory Base Folder is not correct in the novo"inc"common_inc.asp file (and therefore the application does not know where to get the inventory files)
- If the Establish Baseline does not do anything the folder permissions may not be set appropriately on the novo"pc_inventory"baseline folder. In most cases if the group Everyone has write permissions to this folder it should work fine. This is assuming the IIS Anonymous User is part of the Everyone group and therefore can write to this folder.
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