Request Management Settings - Search Settings
| Field | Description |
| Enable Natural Language in Request Search | This enables the Natural Language function for Full Text searches of the Help Desk. Click here for more information about Natural Language. |
| Enable Thesaurus in Request Search | This enables the Thesaurus function for Full Text searches of the Help Desk. Click here for more information about the Thesaurus. |
| Search in attachment | If checked, the Search in attachment checkbox is automatically checked in the Advance Search page. |
| Show Accounts in Search Results | If checked, the Account assigned to the Request will display on the Search results page. |
| Show Contacts in Search Results | If checked, the Contact assigned to the Request will display on the Search results page. |
| Show Title in Search Results | If checked, the Request Title will display on the Search results page. |
| Show Request ID in Search Results | If checked, the Request #t will display on the Search results page. |
| Show Status in Search Results | If checked, the Status will display on the Search results page. |
| Show Priority in Search Results | If checked, the Priority will display on the Search results page. |
| Show Date Added in Search Results | If checked, the date the Request was created will display on the Search results page. |
| Show Date Modified in Search Results | If checked, the last modified date will display on the Search results page. |
| Default Request Search Action | This option specifies the default Search function of the "Request Search". The options are: "Any of the words entered" or "All of the words entered." |