Skip Navigation Links.
Introduction to Novo Solutions
Upgrade Guides
Novo Documentation Library
Usage Guides
All About Searches
Software Admin's Guide
Asset Management Guide
Knowledge Management Guide
Request Management Guide
Request Management Administrator's Guide
Request Management Config Guide
Manage Requests
Creating and Editing Requests
Using Requests Custom Rules
Service Level Agreements
The Requests WorkFlow Module
End User Read Only View
Business Hours
Deleting Requests
Issue Resolution Workflow - Example
Request Management End User's Guide
Novo Mail Service Guide
Using WorkFlows
Using the Report Writer
Frequently Asked Questions (FAQs)
Video Library
Issues
Release Notes

Create a Scheduled Task to run escalation.bat using the Wizard

Purpose: Follow the picture steps below to create a scheduled task within Windows that will run the escalation.bat.

Prerequisites: Novo initial software settings, Module Configuration.

Steps: