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How to Manage Subscriptions

Purpose: To manage subscriptions
 
Prerequisites: Novo initial software settings, Module Configuration, Subscriptions enabled.

Steps:
  1. Click Admin->Management->Subscribers: Knowledge Base.
  2. Select a Category the Subscriber to be managed belongs to (also depends on your Role Permissions):
    • Public Anonymous
    • Admin Users
    • Public Contacts
    • Show all



  3. Click the  icon to open the Subscribe to Article window.
  4. Change subscription settings as desired for the given user.



  5. Click Save.
    Note: You can access your personal subscriptions via the Subscriptions button of the Profile page.

     

Through Admin -> Permissions  (Admin Users)

  1. Click Admin->Permissions->Users.



  2. Click the icon to open the Subscribe to Article window.
  3. Change subscription settings as desired for the given user.
  4. Click Save.

Admin -> Accounts/Contacts (Public Users)

    1. Click Accounts or Contacts (if Flat Contacts are enabled) button.
    2. Choose a user from the list and click the icon to open the Subscribe to Article window.



    3. Change subscription settings as desired for the given user.
    4. Click Save.