Knolwedge Base Search Settings
| Permissions | Description |
| Default Basic Search Action | Choose how the Basic Search function, at the upper left of the Knowledge Base main window, will search for Knowledge Base articles. The choices are: - All of the words entered
- Any of the words entered
|
| Number of articles on the Search page | This setting configures how many articles will appear on each result page. |
| Open Articles from Search Results in a New Window | Check this box to open an article from Search Results in a new window. |
| Auto Display Single Search Result | Choose this option to automatically display results of a single search. |
| Enable Highlights on Search Results | If checked, search terms will be highlighted on the Search Results page. |
| Enable Search in External Path for Public View | Choose this option to allow public users to perform search in files, which are not connected to articles. The path to these files is specified in the External Path option. |
| Enable Natural Language for Advanced Search | When enabled, words entered into the "Natural Language Table" will be ignored when using the "Advanced Search" feature. See the related articles below to learn more about "Natural Language". |
| Enable Natural Language for Basic Search | When enabled, words entered into the Natural Language table will be ignored when using the Basic Search feature. |
| Enable Thesaurus for Advanced Search | When enabled, words entered into the Thesaurus will be used when using the Advanced Search feature. See the related article below to learn more about "The Thesaurus". |
| Enable Thesaurus for Basic Search | When enabled, words entered into the Thesaurus will be used when using the Basic Search feature. |
| Enable Search Relevance | This setting, when checked, will enable Search Relevance. See the related articles below to learn more about "Search Relevance ". |
| Enable Search Log | When enabled the Knowledge Base will automatically log the Search Phrase, Date, Language, User, Ip address, and Number of matches of every search run on the Knowledge Base. |
| Number of items on the Search Log | This will configure the number of entries displayed on the Search Log. |
| Search in attachment | This setting, when checked, tells the KnowledgeBase to search attachments in addition to articles. Searchable attachments are *.ppt, *.pdf, *.txt, *.doc, and *.xls. See the related articles below to learn more about "Searchable Attachments". |
| Indexing Service Catalog Name | Enter a name for the indexing service catalog. See the related articles below to learn more about "Searching External Files". |
| External Path | Enter the path to an external folder to perform external search. |