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Configure Novo to search attachments with Windows Search on Server 2008

Purpose: Use Windows Search to index attachments to Articles and Assets on Web Server 2008 32 Bit and 64 bit (2008 r2)

Prerequisites:  The Novo Software is installed to 2008 (32 bit) or Windows Server 2008 r2 (64 bit)

On Windows Server 2008 (32 bit):
  1. Download and install 2007 Office System Converter: Microsoft Filter Pack from the link below:

    http://www.microsoft.com/downloads/details.aspx?FamilyId=60C92A37-719C-4077-B5C6-CAC34F4227CC&displaylang=en

    Note: this step is not required for Windows Server 2008 r2 (64 bit)
  2. Download and install Adobe Reader 9 from the link below:

    http://www.adobe.com/products/reader/?promoid=DJDXD

    Note: this step is not required for Windows Server 2008 r2 (64 bit)

On Windows Server 2008 r2 (64 bit)

  1. Download and install Microsoft Office 2010 Filter Packs from the link below:

    http://www.microsoft.com/downloads/en/details.aspx?FamilyID=5cd4dcd7-d3e6-4970-875e-aba93459fbee

  2. Download and install Adobe PDF iFilter 9 for 64-bit platforms from the link below:

    http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4025&fileID=3941

    Note: this step is not required for Windows Server 2008 (32 bit)

On Both Windows Server 2008 (32 bit) and Windows Server 2008 r2 (64 bit):

  1. Open the Control Panel and double click the Indexing icon; then click Modify.
  2. Browse to and select the files and fileassets folders. The software places attachments for the Knowledge Base into the "files" folder and attachments for Assets into the "fileassets" folder. Also an External path is desired (optional).




  3. Click OK and OK to exit Indexing.
  4. Login to the Novo App as a Super Admin and browse to Admin>Setup>Core/General>Settings
  5. Scroll down to the "Other" section and select Windows Search for the "Search Attachments with" field.
  6. Browse to Admin>Setup>Knowledge Base>Settings.
  7. Scroll down to the Search Settings section and Enable "" by placing a check beside it.
  8. Enter the External Path file system location into the External Path field.

Related Resources: