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Using the Enable/Disable Feature

Purpose: To enable or disable knowledge base articles.
 
Prerequisites: Articles created.
 
Steps:
  1. Click on the enable button button to enable an article. 
    The article is now enabled (viewable with respect to assigned parameters.) The button changes to read Disable. 



  2. Click on the disable button button to disable the article.  The article is now disabled (not viewable) and the button changes to read Enable.