Using the Delete Article Feature
Purpose: To delete knowledge base articles.
Prerequisites: Admin User must have a Role with "Delete Article" permission.
Steps: - Click on the article you want to delete in the Article Navigation Tree.
- The link changes to Bold, letting you know the article is active.
- On the Article Options Bar click the Delete button. A confirmation dialog box appears.
- Click OK to confirm that you are sure you want to delete this article and all its sub-articles.