Skip Navigation Links.
Introduction to Novo Solutions
Upgrade Guides
Novo Documentation Library
Usage Guides
All About Searches
Software Admin's Guide
Asset Management Guide
Knowledge Management Guide
Knowledge Base Administrator's Guide
Knowledge Base Author's Guide
Customer's Guide (End User)
Request Management Guide
Using WorkFlows
Using the Report Writer
Frequently Asked Questions (FAQs)
Video Library
Issues
Release Notes

Using the Article Options Bar

The Article Options Bar, shown below, provides you with the primary features needed to:

  • Create and Edit articles.
  • Assign related functions to articles.
  • Organize articles.

Each article in this section addresses a single button found in the Article Options Bar and its features.


Sub Articles
Adding Sub-articles
Using the Edit Articles Feature
Using the Relate Articles feature
Using the Attach Files Feature
Using the Includes Feature
Adding and Editing Article Workflow Tasks
Using the Enable/Disable Feature
Using the Delete Article Feature
Using the Reset Hits Feature
Using the Reset Rate Feature
Moving and Copying Articles within the Knowledge Base Structure