Configure Novo to search attachments with Windows Search on Server 2008
Purpose: Use Windows Search to index attachments to Articles and Assets on Web Server 2008 32 Bit and 64 bit (2008 r2)
Prerequisites: The Novo Software is installed to 2008 (32 bit) or Windows Server 2008 r2 (64 bit)
On Windows Server 2008 (32 bit):
- Download and install 2007 Office System Converter: Microsoft Filter Pack from the link below:
http://www.microsoft.com/downloads/details.aspx?FamilyId=60C92A37-719C-4077-B5C6-CAC34F4227CC&displaylang=en
Note: this step is not required for Windows Server 2008 r2 (64 bit)
- Download and install Adobe Reader X from the link below:
http://www.adobe.com/products/reader/?promoid=DJDXD
Note: this step is not required for Windows Server 2008 r2 (64 bit)
On Windows Server 2008 r2 (64 bit)
- Download and install Microsoft Office 2010 Filter Packs from the link below:
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=5cd4dcd7-d3e6-4970-875e-aba93459fbee
- Download and install Adobe PDF iFilter 9 for 64-bit platforms from the link below:
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4025&fileID=3941
Note: this step is not required for Windows Server 2008 (32 bit)
On Both Windows Server 2008 (32 bit) and Windows Server 2008 r2 (64 bit):
- Open the Control Panel and double click the Indexing icon; then click Modify.
- Browse to and select the files and fileassets folders. The software places attachments for the Knowledge Base into the "files" folder and attachments for Assets into the "fileassets" folder.
- Click OK and OK to exit Indexing.
- In the Novo Software, Browse to Admin>Setup>Core/General>Settings
- Scroll down to the "Other" section and select Windows Search for the "Search Attachments with" field.
Related Resources: