| 6900 | Session Expired when trying to login to admin using AD user | Active Directory |
| 6951 | User changed department in AD but not in Novo | Active Directory |
| 6827 | Contact search is not populated when a contact is imported from AD | Active Directory |
| 6944 | Users correctly imported w/Anon AD Auth the 1st time, but receive Session Expired on all subsequent attempts | Active Directory |
| 6969 | Import/Refresh does not update contact values when AD Contacts Mapping tool is set to "by AD field" | Active Directory |
| 6989 | What Role permission needs to be added to allow an Administrator to submit a new help desk ticket? | Admin |
| 6536 | Not able to assign user without the group assigned and saved | Admin |
| 7027 | Cannot edit Asset Notes | Assets |
| 7032 | Owner column on Asset grid is only sorted by last name | |
| 7040 | Asset Added date is updated when PC inventories are refreshedwith assets | Assets |
| 7068 | Add a ticket from Manage Assets redirects to accounts/contacts page | Assets/Helpdesk |
| 6552 | Auto Ticket Timer does not start when browsing directly to a ticket | ATS |
| 7082 | Attachment cannot be downloaded from a Windows 2008 server using Firefox | Core |
| 6602 | List of links dashboard default being ignored | Dashboard |
| 6692 | No KB Settings permission & Manage Portal views does not give access to admindivisions.asp | Database |
| 7125 | Manage Tickets interface filters are reset after viewing Account/Contact filters | Help Desk |
| 6802 | Ticket Template change is not logged in Notes history | Help Desk |
| 7002 | Memo fields in Help Desk Settings do not save | Help Desk |
| 7003 | VBScriptError: Object not a collection when Viewing a ticket with no contact | Help Desk |
| 7004 | Invalid use of Null: 'CLng' when saving a ticket with allchild tickets | Help Desk |
| 7107 | Account/Contact Tickets history filters replace Help Desk grid filters | Help Desk |
| 6576 | Incorrect "add ticket for assets" workflow when EnableRequired Contacts = False | Help Desk Settings |
| 6958 | Portal View for Users Missing after Upgrade to 4.6 | Knowledge Base |
| 6691 | No KB Settings permission & Manage Portal Views does not giveaccess | Knowledge Base |
| 6997 | Error message is displayed when the Subscriptionsbutton is selected | Knowledge Base |
| 6953 | The software won't let you add all of your users | License |
| 6793 | Receiving Session Expired error message when a user tries to login | Login |
| 7127 | Borders are missing from PC Inventory where no value is present in the xml for the field the xsl stylesheet is displaying | PC Inventory |
| 6914 | Excel not opening from a recently run report | Reports |
| 6605 | Service_SendReport.aspx culture is en-US | Reports |
| 6613 | Error Running Asset Pie Chart (Grouped By Account Name) if not a super admin | Reports |
| 6721 | Tab order for report writer page buttons are incorrect | Reports |
| 6839 | Filtered reports using the between operator will include the first day of a month but not the last day | Reports |
| 6903 | User Defined field data not showing in Statistical Report | Reports |
| 6915 | Excel not opening when downloading data from a parameterized report using User Names | Reports |
| 7006 | The Knowledge Base "Articles By Content and Parent"predefined report does not work | Reports |
| 7022 | Exactly one Column Reference has NOT been established inNovo_RW_FamilyColumnRef for UdfDefId 10 having FamilyID 5 | Reports |
| 7087 | Cannot view contact udfs when creating a Ticket Report | Reports |
| 6614 | End User Asset Role without any Ticket roles still showsYellow + add Ticket icon | Roles |
| 6615 | Relate Assets section of Edit Ticket displays when the adminuser does not have any asset roles | Roles |
| 6616 | Create Article button still appears on the Edit Ticket form even when KB is not in license OR the admin user has no KB role | Roles |
| 6579 | Full-text table or indexed view has more than one LCID among its full-text indexed columns. | Searches |
| 7011 | No search field on Account/contact page | Searches |
| 6632 | Admin users cannot see successor workflow tasks | Workflow |
| 6413 | Task time frame set to 1 day, on the edit task page appears as 1 day 8 hours | Workflow |
| 6549 | workflow escalation doesn't work | Workflow |