Release Notes for 4.61.03
Enhancements
Version 4.61.03 contains 2 enhancements:
| 5590 | Changed the permissioning of an article to not be visible to Admin users unless: - those users have an appropriate role in the group to which the article belongs, or
- the article is set to Public and Enabled
| Knowledge Base |
| 6454 | Added the ability to delete PC Inventory entries from the database table directly from the UI. | PC Inventory |
Fixes
Below are bugs and incidents that are resolved with version 4.61.03. In some cases, the Problem/Issue text has been edited to be more descriptive of the fix.
| 6059 | Fixed an issue where the filter "Is Not" operator does not return records where the filtered field is null by adding "Is Set" and "Is Not Set" operators | Core - Reports |
| 6276 | Fixed Incorrect Custom Rule Operators for Numeric UDFs | Core - Custom Rules |
| 6388 | Fixed an issue where the customer search field in db was not updated when a contact was saved in the interface making it impossible to find customers based on their current information. | Core - Accounts/Contacts |
| 6449 | Fixed an issue where parameter based reports were not exporting to Excel | Core - Reports |
| 6510 | Fixed an issue where the number 22 was displayed at the top left of the Accounts page after creating or editing an account | Core - Accounts/Contacts |
| 6516 | Fixed an issue where the Scheduler user for the Novo.Scheduler windows service was being included in license counts | Core - Accounts/Contacts |
| 6539 | Fixed an issue where the Inital Response Time Display in 4.6 was not correctly wrapping in the Manage Tickets window | Help Desk |
Known Issues
The fixes for the following issues are expected in version 4.61.04.
| 6413 | When the Task time frame is set to 1 day, on the edit task page appears as 1 day 8 hours | Workflow |
| 6536 | Not able to assign user without first selecting a group and saving the ticket | Help Desk |
| 6549 | workflow escalation doesn't work | Workflow |
| 6552 | Auto Ticket Timer does not start when browsing directly to a ticket from a link | Help Desk |
| 6579 | Full-text table or indexed view has more than one LCID among its full-text indexed columns | Core - Upgrade script |
| 6602 | List of links dashboard default being ignored | Core - Reports |
| 6605 | Service_SendReport.aspx culture is en-US making it impossible to email reports with a date format other than US | Core - Reports |
| 6613 | Error Running Asset Pie Chart (Grouped By Account Name) ifnot a super admin | Core - Reports |
| 6614 | End User Asset Role without any Ticket roles still showsYellow + add Ticket icon | Core - Licensing |
| 6615 | Relate Assets section of Edit Ticket displays when the adminuser does not have any asset roles | Core - Licensing |
| 6616 | Create Article button still appears on the Edit Ticket form even when KB is not in license OR the admin user has no KB role | Core - Licensing |