| Common | ASP.Net |
| Change Own Password | |
| Add/Edit All Account Reports | x |
| Add/Edit own Account Reports | x |
| Run All Account Reports | x |
| Add/Edit All Contact Reports | x |
| Add/Edit own Contact Reports | x |
| Run All Contact Reports | x |
| Add/Edit Dashboards | x |
| View Profile | x |
| |
| Knowledge Base | |
| Manage Custom Rules | |
| Add/Edit All Knowledge Base Reports | x |
| Add/Edit own Knowledge Base Reports | x |
| Run All Knowledge Base Reports | x |
| |
| Help Desk | |
| Manage Statuses | |
| Manage Priorities | |
| Manage Products | |
| Update Software Licenses | |
| View/Select Ticket Templates | |
| Add/Edit All Help Desk Reports | x |
| Add/Edit own Help Desk Reports | x |
| Run All Help Desk Reports | x |
| |
| Asset Management | |
| Manage Statuses | |
| Manage Locations | |
| Manage Asset Types | |
| View All Assets in the Group | |
| Manage Asset Notes | |
| Add/Edit All Asset Reports | x |
| Add/Edit own Asset Reports | x |
| Run All Asset Reports | x |
| |
| WorkFlow | |
| WorkFlow Statuses | |