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Creating an Account

Purpose:  To explain the process of creating an account.
 
Prerequisites: Novo initial software settings.

Steps:
  1. Go to the Accounts page by clicking the  link on the top toolbar.
  2. Click Add New Account button. The window below will appear:

     

  3. Provide at least the Company Name of the Account.

    Note: If you specify Contact information here, it will populate the Contact records when you create them.
  4. If Account Types are enabled, select an Account Type. Use Account Types to help organize accounts into different categories (i.e: Vendors, Suppliers or Customers, etc.). Then you can filter the Accounts list to just display one Type.
    • Account Types are enabled in Admin->Settings
    • Once enabled, create as many Types as you want in Admin->Account Types.
  5. You can choose which Request Templates can be used by this Account.



  6. Click the Save button.
  7. Once the Acount has been created, you can relate Assets or Requests, images, attach files, or add Notes to the Account record.
Note: At least one Contact must be created under the Account before a Request can be related.